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Supporting Our Clients

At Ausure Orange, our top priority is the well-being and support of our valued clients.

Are you "OK"?

We understand that it's completely normal to go through challenging times and feel vulnerable occasionally. In such situations, seeking help and assistance is essential. If we notice that you might benefit from additional support, we may recommend reaching out to one of the following unique and specialized services.

Support Services

National Relay Service

This government service is designed to aid individuals who are deaf or have difficulties hearing or speaking on the telephone. Specially trained staff can facilitate voice-to-text or text-to-voice communications, as well as assist with AUSLAN to English or English to AUSLAN translation. To avail of this service, clients in need must register.

Translating and Interpreting Service

Aimed at supporting communication with clients from culturally and linguistically diverse backgrounds, this government service offers assistance in 160 different languages. It’s available for immediate and pre-booked phone or on-site conversations.

Beyond Blue

If you’re experiencing anxiety or depression, Beyond Blue provides phone, web, and email support to help you through these challenges.

MensLine

This national telephone and online support service is dedicated to assisting men with family and relationship concerns, offering information and referrals.

Lifeline

As a national charity, Lifeline provides all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.

1800 RESPECT

A national family violence and sexual assault counseling line offering support and assistance.

National Debt Helpline

For free financial counseling, including complex issues such as family violence, economic abuse, and natural disasters.

Mob Strong Debt Helpline

A free legal advice service specifically catering to money matters for Aboriginal and Torres Strait Islander peoples across Australia.

Call us today

Remember, reaching out for support is a sign of strength, and we encourage you to use these unique services whenever you need them. At Ausure Orange and Dubbo, we are committed to ensuring your well-being and providing you with the support you require during any challenging times.